Xans stores

Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how [Client] (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [[email protected]] or by mail using the details provided below:

[Client’s Address]

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more details about what Personal Information we collect and why.

Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with Jellosite.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with preferences you’ve shared with us, provide information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with Jellosite.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: N/A.
  • Personal Information collected: Any information provided during customer support interactions.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Jellosite to power our online platform. You can read more about how Jellosite uses your Personal Information here: [Insert Jellosite Privacy Policy Link].
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interactions with ads on other websites with our advertising partners. This information may be collected through cookies or similar technologies.

You can opt out of targeted advertising by:

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you informed about new products, services, and offers.

Lawful Basis (for EEA residents)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent.
  • The performance of a contract between you and the Site.
  • Compliance with legal obligations.
  • Legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automated Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

However, Jellosite may use limited automated decision-making to prevent fraud, such as:

  • Temporary blacklisting of IP addresses associated with failed transactions.
  • Temporary blacklisting of credit cards associated with blacklisted IP addresses.

Your Rights

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access, port, correct, update, or erase your Personal Information. To exercise these rights, please contact us using the contact information above.

CCPA (California Residents)

If you are a resident of California, you have the right to:

  • Access the Personal Information we hold about you (Right to Know).
  • Port it to another service.
  • Request correction, updates, or erasure.

To exercise these rights, or to designate an authorized agent, please contact us using the contact information above.

Cookies

We use cookies to enhance your browsing experience and optimize our Site. Cookies allow us to remember your preferences and track usage.

You can manage cookies through your browser settings. Note that disabling cookies may limit certain features of the Site.

For more information, visit: [Insert Cookie Policy Link or Details].

Do Not Track

We do not alter our data collection or usage practices when we detect a "Do Not Track" signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us using the details above.

If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: [May]

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